Global IT solutions provider Samola Systems introduced Zeeko, a fully automated hospitality application suite that includes health screening and temperature monitoring. It has a configurable and analytically designed dashboard that provides a wide range of standard reports, or reports can be customized.
COVID-19 health screening/monitoring
Zeeko’s five zApps include zCare, which provides a meet and greet function for travelers before check-in, a health questionnaire and IoT-enabled temperature monitoring.
A health questionnaire is sent 14 days before embarkation for assessment by the medical team. If the traveler or crew member fails to respond, reminders are issued via text messages and emails.
Temperature-monitoring kiosks or wristbands
At check-in, a high-definition image is captured for temperature monitoring on board.
Temperatures can be recorded with a Bluetooth-enabled infrared thermometer. On the ship, thermal imaging kiosks use facial recognition software to identify the person and check their reading.
Or, everyone can be given an IoT-enabled wristband that monitors their temperature 24/7. Data are collected from the wristbands via zCare devices installed in all accommodations and public places.
Information is uploaded to HIPPA-compliant cloud storage.
Samola Systems can also provide IoT-enabled hand sanitizing dispensers to monitor crew hygiene.
Integration
zCare integrates with various third-party applications like Oracle Hospitality Cruise (OHC). With its Bluetooth technology and IoT devices, the application can also integrate with Oracle Hospitality Simphony to provide an advanced technology for order entry. Using the accelerometer functionality, staff can locate the passenger after an order is placed to deliver food or drinks.
Via a zCare voice device in the cabins, the passenger can place room service orders and integrate with OHC’s Shorex and Dining Management Systems to book tours or make dinner reservations. The device can also be used for setting up reminders and personalized messages.
Point of sale, instant feedback, attendance tracking, online booking
In addition to zCare, Zeeko zApps include a point of sale system with guest-facing tablets and kiosks integrated with payment gateways. An instant feedback management app makes it easy to create, publish and conduct a survey.
An attendance-tracking tool keeps those who haven’t booked an event from entering and allows booking to gain admission. And the booking management app enables reservations for restaurants, events, parties and meetings.
Samola Systems, with branches in Miami, New Jersey and India, was founded in 2015 by Samit Lal, who has 20 years of cruise industry experience as an IT/systems manager shipboard and shoreside.
Samola Systems introduces it’s Zeeko Application Suite that provides solutions with varied product ranges. We offer the below solutions – #zView – A solution to manage feedback and concerns instantly. #zDate – An automated reservation system designed for managing events, meetings, restaurants or parties. #zCare – A new age product to meet & greet guests and aiding you to check on their health, safety & sanitation. #zPos – A one stop POS solution, keeping the cruise industry in mind. #zGate – This system is designed for hassle free management of attendance at events. Connecting hospitality and IoT to provide enhanced customer experience. Come let us start this journey together! #WeAreCruise #cruises #cruiseindustry #travel #cruiselines #cruiseships #clia #cruising #cruise #fleetmanagement #fleet #fleets #fleetsafety #fleetoperations #fleetservices #hospitalitystrong #travelandtourism #hospitality #travelindustry #luxuryhotels #hoteliers #hospitalitynews #socialdistance #msc #norwegian #disney #royalcaribbean #carnival #lifeaftercovid #lifeaftercovid19 #lifeaftercorona #lifeafterlockdown #IoTsolutions #IoT #IoTplatform #Iotdevices #IoTdevelopment #IoTconnectivity #IoTworld
Zeeko application suite understands ship operations and every effort when designing and developing our application suite has been geared and focused on the guests and crew in mind. #zCare, a product in the suite, has a provision to monitor the hand hygiene of the guest & crew by upgrading your existing dispensers with our IoT enabled smart dispensers. Thus, ensuring the guest & crew are complying with safety and hygiene norms. Elevating up in your own standards, #zCare’s IoT enabled smart dispenser is certainly the right choice to take over the new normal buzzing in the world now!! #WeAreCruise #cruises #cruiseindustry #travel #cruiselines #cruiseships #clia #cruising #cruise #fleetmanagement #fleet #fleets #fleetsafety #fleetoperations #fleetservices #hospitalitystrong #travelandtourism #hospitality #travelindustry #luxuryhotels #hoteliers #hospitalitynews #socialdistance #msc #norwegian #disney #royalcaribbean #carnival #lifeaftercovid #lifeaftercovid19 #lifeaftercorona #lifeafterlockdown #IoTsolutions #IoT #IoTplatform #Iotdevices #IoTdevelopment #IoTconnectivity #IoTworld
Samola Systems, the global IT solutions provider with branches in Miami, New Jersey and India has come up with its new Hospitality Application Suite – Zeeko a fully automated system, which simplifies the business processes making the guest experience better. It is built for managing small businesses with one unit and an enterprise business spread over multiple locations. It has a configurable and analytically designed dashboard that provides a wide range of reports. Consisting of five zApps under it, it is a one-stop source for all your business needs.
zCare, a product under the Zeeko Application Suite, is designed specifically as a meet and greet for the customers before checking in, questionnaire, and IoT enabled temperature monitoring. A pre-cruise screening is ensured by sending in a questionnaire to the customers way before embark day. This questionnaire involves questions about general health, and helps the medical team assess whether or not there are any alarming health issues concerning a certain guest. In case the customer fails to respond to the questionnaire, a systematic follow up is made via messages and emails.
In the age of COVID-19, temperature screening has become the new norm. Guest and crew temperature is recorded with a Bluetooth-enabled infrared thermometer. They are then given an IoT enabled wristband that monitors their temperature 24/7. There are zCare devices installed in their respective staterooms/cabins/suites as well as all public places, that collect the data from their wristbands, and upload to the HIPPA Compliant central storage.
There are hand sanitizing dispensers installed to ensure the guest and crew’s hygiene throughout the voyage. These dispensers are installed with IoTs that enable smart monitoring so that the crew is up to date with the health specifics of all the passengers on board as well as their own. Customized notifications can be configured based on the regulatory requirements.
Another advantage of using zCare is its integration with various third-party applications like Oracle Hospitality Cruise (OHC). With its Bluetooth technology and IoT devices, the application can also integrate with Oracle Hospitality Simphony to provide an advanced technology for order entry. Using the accelerometer functionality, the staff can locate the guest after order entry to deliver the food or drinks.
Using the zCare voice devices in the staterooms, the guest can place room service orders, integrate with OHC’s Shorex and Dining Management Systems to book tours or make dinner reservations. The device can also be used for setting up reminders and personalized messages.